Help & support

Find your next step.

Practical guidance for your ThriveBase workspace.

6 guides

Set up your workspaceGetting started

Create your account, verify your email and follow setup to add your company details, choose a plan, invite your team and import your data. You can return to the remaining setup steps after signing in.

Create an account
Import contacts and leadsCRM

Open Contacts or Leads and choose Import. Upload your CSV, map the columns and review the preview before confirming. Resolve validation errors before importing.

Open Contacts
Manage your pipelineCRM

Use Deals to review your pipeline, update stages and keep the next action attached to each opportunity. Contacts, activities and follow-up tasks keep the context together.

Open Deals
Connect email and integrationsConnections

Open Integrations to connect supported services. Email access requires signing in with your provider and granting the requested permissions. Available services depend on your plan and account configuration.

View integrations
Make manual or AI callsCalling

Open Telephony and select Manual or AI calling. Manual calling needs a configured phone number and browser audio access. AI calling also requires an active Zen service and a queue of contacts.

Open Telephony
Manage billing and your teamAccount

Open Settings, then Billing to review your plan, seats and invoices. Team administrators can invite members within the available seat limit. Provider charges and add-ons are managed separately.

Open Settings

Need a hand?

Send the team a question about your workspace.

Contact support